EZShield Named Best-in-Class Identity Protection
Javelin Strategy & Research Names EZShield 2018 Identity Protection Service Provider Best-in-Class Award Winner
For Five Consecutive ID Protection Service Provider Scorecards, EZShield has Garnered Leadership Recognition from Javelin – A First-of-its-Kind Achievement in the ID Theft Protection Industry
January 24, 2019
EZShield, a portfolio company of The Wicks Group (“Wicks”) and the leader in digital identity protection and resolution, today announced that Javelin Strategy & Research has named EZShield Platinum Protection as the Identity Protection Service Provider Award Winner for 2018. Javelin’s 11th Annual Identity Protection Service Provider Scorecard provides the industry’s most comprehensive market research and analysis of identity protection vendors. The 2018 scorecard evaluated 20 total vendors based on more than 120 evaluation criteria.
EZShield emerged as a leader in all three categories for its Prevention, Detection, and Resolution™ capabilities. According to the Javelin scorecard, “EZShield distinguished itself through its breadth of capabilities, providing both robust core functionality around credit, black market, and existing account monitoring and emerging features, such as mobile data protection tools and digital fraud resolution capabilities.”
Specifically, EZShield’s mobile application, a recipient of BankNews Innovative Solutions Award, and its recently launched Mobile Defense Suite™, the market’s first pure-play identity theft protection paired with mobile cybersecurity, are two leading areas of innovation to mitigate threats both for the individual digital footprint and the enterprise. Additionally, EZShield’s End2End Defense®, the company’s proprietary 32-step identity restoration process, has resulted in a 70+ Net Promoter Score (anything 50+ is generally deemed excellent, and anything over 70+ is exceptional) and an average customer rating of nine out of 10. With EZShield’s acquisition of IdentityForce in August 2018, leadership around Social Media Identity Monitoring and child identity theft protection through ChildWatch are also driving best-in-class capabilities.
“Javelin’s recognition underscores our focus to further transform and re-imagine our products and services based on the critical impact some of the most destructive data breaches have had on our customers, partners, and all those who consume our services and solutions to protect what matters most,” said Dale Dabbs, President and CEO of EZShield + IdentityForce. “With our steadfast commitment to product excellence and innovation from our newly combined teams, Javelin’s 2018 rankings marks the first time that a company, EZShield + IdentityForce, received consecutive annual recognition as the best-in-class leader across all three categories. We’re both humbled and proud of this award and we’ll continue in 2019 to further drive industry-leading solutions focused on delivering flexibility, responsiveness, and world-class customer service.”
Read more about EZShield + IdentityForce’s 2018 milestones in the announcement, EZSHIELD + IDENTITYFORCE ANNOUNCE 2018 MILESTONES, Jan. 24th, 2019.
About TransUnion (NYSE: TRU)
TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences, and personal empowerment for hundreds of millions of people. https://www.transunion.com
Sontiq, a TransUnion company, is an intelligent identity security company arming businesses and consumers with a full range of award-winning identity and cyber monitoring solutions, as well as best-in-class restoration and response offerings. Sontiq products empower millions of customers and organizations to be less vulnerable to the financial and emotional consequences of identity theft and cybercrimes. Sontiq has an outstanding track record for delivering high-touch support and fraud remediation services, demonstrated through its 99% customer satisfaction ratings. https://www.sontiq.com